Tag: difficult job

Flight Attendants, First Line of Defense? “For many flyers, we are their first contact with a human representing the airline”

Flight attendant’s job: Harder than it used to be? By Matt Rocheleau, Contributor / Christian Science Monitor August 11, 2010 Flight attendants, including JetBlue’s now-famous Steven Slater, often deal with annoyed or irate passengers. But the climate in which they work is…