Four Airlines Make the List of the 19 Most Hated Companies in America

Is your carrier on the list?  Hint: “Legacy”

The 19 Most Hated Companies in America

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There’s a difference between Bank of America and UPS that won’t show up on their balance sheets. Customers hate Bank of America, repelled by excessive fees, impenetrable call centers, and foreclosure horror stories. But they love UPS.

The American Customer Satisfaction Index rates companies based on thousands of surveys. In the latest index, the most-hated companies include large banks, airlines, power and telecom companies……… continued

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